Soft Skills
Foundation Course
This course aims to provide Medical Students, Interns and Residents with the knowledge and skills they need to navigate a new professional environment.
Course Overview
In today’s healthcare industry, physicians with well-developed soft skills tend to form better relationships with their patients and staff which can enhance the flow of information and lead to better outcomes. Patients and the community want doctors that they know, like and trust. Effective communication skills go a long way in building these relationships.
Soft skills are the difference between adequate candidates and ideal candidates in the corporate world and the same holds true in healthcare as well.
The Soft Skills Foundation Course aims to provide Medical Students, Interns and Residents with the knowledge and skills they need to navigate a new professional environment.
With a comprehensive index that covers a wide variety of topics, The Soft Skills Foundations Course by DocsCampus Learning has been curated and designed by experts in the field. It provides the tools and information that doctors need to add to their clinical skills to help them enjoy professional success.
The course will be conducted online through pre-recorded video lectures and topic-wise questions to assess the lessons learned.
Unique Features of the Course
Importance of Communication
Overview of the importance of communication in the practice of healthcare.
Effective Practices
Knowledge to maintain good clinical practices and handle patients effectively.
Patient Safety Goals
Enhanced knowledge about accreditation and the fundamentals of patient safety.
Stress Management
Techniques for stress management during work and conflict management.
Distance Learning
Advanced education through Distance Learning Mode.
Certification
Accredited certificate through a renowned association after completion of the course.
What will you learn?
- The Importance of Communication in Healthcare
- Customer Service In Healthcare
- Building a Rapport with Patients
- Frameworks for Effective Communication
- The AIDET Effect
- Miscommunication during Patient Handoffs
- Unique Stressors for Healthcare Professionals
- Physician Burnout
- Symptoms of Stress
- Consequences of Stress
- Stress Management
- What is the importance of Emotional Intelligence?
- Key Attributes in EI
- Steps to better patient care
- Communicate with HEART initiative
- Types of Conflict
- Positive and Negative Effects of Conflict
- Strategies to Manage it
- Importance of Teamwork
- The Importance of Feedback
- Feedback from Colleagues
- Feedback from Patients
- Feedback as a Measure of Performance
- Key Performance Indicators
- Managerial Expectations
- International Patient Safety Goals - 7, What are they?
- What is done to ensure patients are safe?
- OSHA rules
- Fire Safety
- Hazardous Material Spillage
- Exposure to Blood or Body Fluids
- Common Hospital Codes
- What is Accreditation?
- What is Healthcare Quality?
- Accreditation Audits
- Responsibilities during an Audit
- Evidence of Documentation
Who is this course for?
Medical Students
Interns
Medical Graduates
Residents
Why learn with us?
Elite Mentors
Courses designed by our expert mentors specialized in the various fields of healthcare education.
Certifications
Get certification upon completion of the courses, from one of the renowned institutions in the industry.
Students Community
Grow your knowledge in a highly diverse community of learners by seeking their inputs and exchanging ideas.
Live Sessions
Attend live sessions with your mentors as revision classes and doubt solving sessions.
Take your first step towards a great career.
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